How Doxlair helps contractors recover missed change order money

Why change order money gets missed

In the field, scope changes happen constantly — an unforeseen condition, a client request, a design change. The work usually gets done. The problem is that it rarely gets written down in a way that holds up later, so it never becomes a billable change order.

By the time someone realizes the work was out of scope, there's no dated record, no photos, and no clear link back to the original contract. The contractor absorbs the cost.

The Doxlair workflow, step by step

1. 1Field issue occurs — a crew member notices the change on site.
2. 2It gets logged immediately as a field note or daily field report entry, with a date and description.
3. 3Photos are attached as supporting evidence.
4. 4The field note is flagged as having change order potential.
5. 5A change order is drafted from that documentation, with labor, material, and schedule impacts.
6. 6The Change Order Score highlights any weak or missing documentation before you send it.
7. 7The change order is sent to the client for approval and tracked through to payment.

Why this matters